Shipping & Returns
How much does it cost to ship my order?
We offer a flat shipping rate; $6.05 in US and it's territories, $20 international .
I didn't receive my tracking number #, where do I get mine?
Please send us an email with your Name & Order # and this request to: firstname.lastname@example.org
How can I track my order?
As soon as your order is processed a tracking number will be provided. To track the progress of your order, please visit USPS for domestic.
My item is lost in the mail, what do I do?
We are not responsible for items that are lost or damaged during shipping. You are also responsible for your order if you enter the wrong shipping address.
Do you ship to my country?
Most likely yes, with a few exceptions. You can proceed to the checkout and our system will let you know.
When will my order arrive?
Your order is packed and shipped within 1-3 days of your purchase.
- Average delivery time for Puerto Rico orders is 1-3 business days.
- Average delivery time for domestic orders is 3-7 business days
- Average delivery time for international orders is 5-10 business days.
Returns & Exchanges
At MUNS, we stand behind the quality of our jewelry and services. If at any time you are not satisfied, we’ll do our very best make it right. Please contact us for any questions or issues regarding your purchase.
If you feel you didn't make the right choice don't worry, you have 15 days to exchange it for another item. We don't return cash, no exceptions.